EXCHANGE, RETURN AND REFUND POLICY
All of our IgnatGames products undergo serious testing and every single product is carefully selected before it reaches you. If, however, you received an unlucky product rest assured we've got you covered with a 30-day money-back guarantee.
To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.
Please contact us at hello@ignatgames.com to arrange a return or an exchange with the following information:
- Order ID:
- Shipping Address:
- Correct Product Name and Size:
Exchanges
All IgnatGames products are fulfilled automatically once you submit the orders online. If, however, you have ordered a wrong / defective product rest assured all Exchanges are FREE of charge.
Acceptable reasons for exchange are the following:
- Wrong Product
- Defective Product
- Any other reasons
Eligibility for Exchange:
- Exchange should be made within 30-days after the date of purchase.
Returns and Refunds
For Returns and Refunds, all you have to do is send the product back to us and we’ll refund your full purchase. Shipping Rates will apply.
If you have any questions about our Returns and Refunds Policy, please contact us at: hello@ignatgames.com.
Please visit the following page for more information on returns and refunds policy: https://ignatgames.myshopify.com/policies/refund-policy
